The procurement of services is one of Procurement’s most interesting and challenging assignments. Large sums of money are involved. Of equal or greater importance, successful operation of the organisation is affected by the effectiveness with which key services are procured.
It can be inferred from the discussion in this section that procurement of services requires a tremendous amount of crossfunctional cooperation and strong internal relationships. The challenge is to couple the internal user’s technical and practical knowledge of service providers with the Procurement management’s sourcing, evaluating and negotiating expertise.
|Self-tests 5.3 and 5.4|
|Questions to self-tests 5.3_5.4
||Suggested answers to self-tests 5.3_5.4