21 Summary

Summary

Ultimately, procurement’s measure of its contribution needs to be seen in the success of the organisation as a whole. Contributing operationally and strategically, directly and indirectly, and in a positive mode, the Procurement function is contributing to its full potential when the way the procurement relates to its internal interfaces and the suppliers brings about performance better than the competition and greater customer satisfaction.

 

Self-test 1.3 and 1.4
Questions to self-tests 1.3_1.4
Suggested answers to self-tests 1.3_1.4

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