Content writer profile
Dr Shelen Ho possesses multiple professional and academic qualifications. She holds professional membership with several institutes of management and is a certified professional trainer. Her post-graduate academic qualifications include Post-graduate Diploma in Management Studies specialising in construction project management, Master of Business Administration and PhD in Management. Her doctorate and postdoctorate research interests and practices are in SME management, entrepreneurship and innovations, knowledge management, organisational and social behaviours, culture diversity, intelligences and decision making.
Dr Shelen has over 25 years of managerial experience in various industries in the manufacturing, project engineering, franchising, retailing, distribution, banking, trading and other service sectors. She now runs her own consultancy firm, specialising in SME management development, global supply chain and business development, productivity improvement, management control systems design and implementation. Her clientele base stretches across the shore to other Asian and Anglo countries.
She also conducts seminars and talks on various management topics including leadership, creativity and innovation, intelligences, motivations, performance management, coaching and mentoring, entrepreneurship, value chain analysis, cultural management, customer relationship management, strategic thinking and business development, in Malaysia and abroad. She is an adjunct lecturer and course leader of several universities and schools of management. She lectures Master level programs for renowned foreign universities and supervises postgraduate theses. She trains and examines managers in professional diploma and certification programs run by corporations and professional institutions.